Enterprise Product Limited Warranties31-03-2020
Warranty information in the following reflects general warranty offerings. In specific countries and regions, the warranty service and service SLA may be different with local adjustment, if there any conflict with local terms and conditions, the local terms and conditions shall prevail, consult your local service sales representatives for more details.
Table-1 The Summary of Enterprise products warranties
(WX58/38/18, WA5XX,WA6XXX, IoT Series)
Could(CloudOS/CAS/OneStor/ UIS related software )
Rack Servers (R4900/4700 G3)
NBD Onsite Service
UIS Cell (Hardware)
UIS Cell 3000
1. This warranty does not apply to any non-H3C products (third party hardware or software), consumables and accessories.
2. The warranty starts on the 90th day after the date of the product shipment from H3C, or the date on which H3C receives a service request for this product, whichever is earlier.
3. The warranty type of a product may vary in different countries, please consult your local service sales representatives for more information.
In addition to factory warranty, users can also purchase other options of H3Care foundation services. For detail service information, please refer to H3Care Foundation Service V1.0.
4. H3C has set up local logistics hub in Indonesia, Japan, Kazakhstan, Malaysia, Pakistan, Russia, and Thailand to provide local spare parts support and keep extending logistics support capability in more countries.
5. The inquiry for the support in other countries or the Belt and the Road project, please contact H3C telephone: +86-571-86763000 or email: firstname.lastname@example.org.
*The policy in this file is applied for specified countries which include, Indonesia, Japan, Kazakhstan, Malaysia, Pakistan, Russia and Thailand.
The information contained herein is subject to change without notice.
The policy is effective since it’s released and replace the warranty policy file released before.